Samsung refrigerators are very well known since it is a very reliable company; however, you may come across some issues with your ice maker. If your ice maker has stopped making ice, is low on ice production, or if the ice tray does not fill with water, it may be the time to reset it.
We will give you instructions on how to reset your ice maker, but first, let us find out which type of category your ice maker falls into. Samsung refrigerators are fitted with two kinds of ice makers. We will go over each type of ice maker with its corresponding refrigerator type.
The Ice Maker Reset procedure will depend on what type of refrigerator you own, either French Door or Bottom Mount. Let us look at the French Door refrigerator type first.
(French-Door) Samsung Ice Maker Reset – check type 1 or 2 below
If you have a French Door Samsung Refrigerator, please follow these instructions. Here is what a French Door refrigerator looks like:

(1) ICE MAKER RESET INSTRUCTIONS FOR THE FIRST TYPE OF ICE MAKER
– FOR REFRIGERATORS WITHOUT A DISPENSER ON THEIR DOOR OR WITH DOUBLE ICE MAKERS
Steps
- You will need to pull open your freezer to find the Ice Maker on the Roof or the Ceiling of the fridge.
- Ice Maker will more or less look like the diagram we made below:

- Locate the reset button as indicated in the figure, which will be under the ice maker towards the front side in the middle.
- You will need to press the reset button with a little force (it can be hard to press) until you hear the motor running or until you feel a little vibration from something moving inside.
- Wait 24 hours to test the ice from the ice maker.
CAUTION:
Please do not reset the ice maker more than one time in 24 hours. Doing so can cause the ice tray to overfill and not be able to empty. This can cause water flooding, which can then freeze inside the bucket. If the ice bucket gets frozen, it can cause the ice maker to freeze and stop working. In such a scenario, you will have to call a service technician to repair the ice maker.
(2) ICE MAKER RESET INSTRUCTIONS FOR THE SECOND TYPE OF ICE MAKER WITH HEATED TRAY
Steps
- Once you open the refrigerator, you will locate the ice bucket on the top left side.
- You will see a release latch on the right side and push it to remove the ice bucket.
- After you remove the ice bucket, your ice maker will look similar to this diagram which we made:

- Locate the reset button on the side of the ice maker as indicated in the figure and keep it pressed until you hear a beep.
- If you don’t hear a sound, keep the button pressed for 10 seconds.
- Older models may not beep when the reset button is pressed.
- Replace the ice bucket back into its original place.
- Wait for 24 hours before checking for ice production.
CAUTION:
Please do not reset the ice maker more than one time in 24 hours. Doing so can cause the ice tray to overfill and not be able to empty. This can cause water flooding, which can then freeze inside the bucket. If the ice bucket gets frozen, it can cause the ice maker to freeze and stop working. In such a scenario, you will have to call a service technician to repair the ice maker.
(BOTTOM MOUNT) SAMSUNG ICE MAKER RESET
If you have a refrigerator that looks like the below diagram, then you have a Bottom Mount Refrigerator:

Steps
- You will need to pull open your freezer to find the Ice Maker on the Roof or the Ceiling of the fridge.
- Ice Maker will more or less look like the diagram we made below:

- Locate the reset button as indicated in the figure, which will be under the ice maker towards the front side in the middle.
- You will need to press the reset button with a little force (it can be hard to press) until you hear the motor running or until you feel a little vibration from something moving inside.
- Wait 24 hours to test the ice from the ice maker.
CAUTION:
Please do not reset the ice maker more than one time in 24 hours. Doing so can cause the ice tray to overfill and not be able to empty. This can cause water flooding, which can then freeze inside the bucket. If the ice bucket gets frozen, it can cause the ice maker to freeze and stop working. In such a scenario, you will have to call a service technician to repair the ice maker.
Conclusion:
After you have tried resetting your ice maker and it still does not solve the problem, you may need to refer to the owner’s manual. You may need to follow additional steps if your refrigerator is more complicated than the ones described in this article. You can always try to contact Samsung’s customer support for assistance with resetting the ice maker yourself. Following the instructions correctly will result in an effective solution.
When to call a technician?
Calling the technician costs money and maybe the final choice if all else fails. If you are on a budget, it is best recommended that you follow the above steps, and it may solve your problem, saving you money on technician expenses.
Calling the technician costs money and maybe the final choice if all else fails. If you are on a budget, it is best recommended that you follow the above steps, and it may solve your problem, saving you money on technician expenses.
Final things to check for smooth function of your Ice Maker:
- Make sure there are no leaks in the water connection.
- Make sure water is coming from the connection, and the valve is open.
- Clean your ice maker regularly.
- Do not obstruct your refrigerator and allow it some breathing room from its surroundings.
We hope this guide helped you in resetting your Samsung Ice Maker. Please leave a comment with any questions or suggestions that you may have.